Thursday, Dec. 27, 2012
Return fraud is costly to retailers and is especially prevalent at year’s end.
Thursday, Dec. 20, 2012
Burger King, bumped last year by Wendy’s from its long-held No. 2 spot among top hamburger chains behind McDonald’s, is testing home delivery in a handful of U.S. markets.
Thursday, Dec. 13, 2012
I’m self-gifting this year, and I don’t intend to feel guilty about it.
Thursday, Dec. 6, 2012
This isn’t a column about Hostess’ snack cakes, which, with a deep fan base, are certain to get a second chance with a new owner. Rather, it’s about the mechanics of closing down 36 bakeries, 565 distribution centers, some 5,500 delivery routes and 570 bakery outlet stores spread across the country.
Thursday, Nov. 29, 2012
Penny Holmes sees the results of a national survey of nonprofits reflected in Schenectady, in her Hamilton Hill Arts Center: Donations are even with last year or down slightly, while the need for services in the community continues to grow.
Thursday, Nov. 22, 2012
The next time you see Walter Borisenok, slap him a high-five.
Thursday, Nov. 15, 2012
Here are two things you should know about the upcoming holiday shopping season: It will be long, and retailers plan to do their darnedest to get you to part with your money.
Thursday, Nov. 8, 2012
In a ripple effect from the Great Recession, hospitals are seeing a rise in so-called uncompensated care, defined by the American Hospital Association as the combination of bad debt — bills that patients can’t or won’t pay — and charity care: services to the poorest for which repayment is not expected.
Thursday, Nov. 1, 2012
The first thing I noticed were the wider aisles. Then clothes arrayed on tables, not jam-packed on racks crammed close together. The whole store seemed light and airy — and even hip. This wasn’t the J.C. Penney typically found in the mall. And that was the point.
Thursday, Oct. 25, 2012
When last we left Richard Frederick, the former health care executive-turned-entrepreneur was beating the bushes for “angels” interested in offering their money and expertise to promising local start-ups. Two years later, he’s still “doing a lot of begging, cajoling,” Frederick said this week, with an eye on a new goal for the “seed” fund he co-founded: $5 million.
Thursday, Oct. 18, 2012
I didn’t see any eye-catching displays at the Walmart in Latham earlier this week when I dropped in to check on the rollout of Bluebird, the new prepaid-card account just unveiled by the mega-retailer and American Express.
Wednesday, Oct. 10, 2012
If you’re a regular customer at Dunkin’ Donuts, Nigel Travis wants to get to know you really, really well.
Thursday, Oct. 4, 2012
When Beth Mooney visited the Capital Region in August, a comment she made to a local reporter stuck with me: She hoped the headlines that greeted her selection as CEO of KeyCorp — the first woman picked to lead a Top 20 U.S. bank — would be just a footnote by the time she retired.
Wednesday, Sept. 26, 2012
Time was getting short: We were due in Boston the next day to help Daughter No. 2 move from a summer apartment back to campus and I still hadn’t found the folding dryer rack I was to bring.
Thursday, Sept. 20, 2012
Chewing gum is a multibillion-dollar industry that still has room to grow in developing countries around the world.