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Customer service gets lost in monopolies

Saturday, March 15, 2014
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Customer service gets lost in monopolies

After 10 years, Roadrunner stopped sending emails from my Outlook program. I talked with Time Warner Cable (TWC) tech support, and its supervisor, who disavowed support for Outlook and falsely blamed Microsoft for the problem.

Stranded, I turned to the Internet. TWC’s website provided settings for Outlook, though incomplete and inaccurate. After three hours of research and trial and error, I tweaked my settings with the help of non-TWC websites so Outlook would work with whatever had changed, externally.

This is what happens with monopolies. They refuse to do what’s right and to act in the best interests of their customers, all while charging ever-higher prices. It’s one of many reasons why government power and regulations have grown widely and rapidly.

Since no manager seemed interested in listening to me or in fixing Roadrunner problems, TWC can read about its deficiencies here. Beep, beep!

Jerry Moore

Scotia

Even military agrees military-style guns should be banned

The upcoming March 23 raffle of an AR-15 assault rifle at Troy’s Grace Baptist Church has attracted lots of attention, no doubt Rev. John Koletas’s intention [March 7 Gazette]. The raffling from the pulpit of a weapon similar to the one used to slaughter 20 first-graders and six educators at Sandy Hook Elementary in December 2012 doesn’t appear to raise any ethical red flags for the pastor.

One of the measures in the NY SAFE Act, passed in January 2013, is a stronger ban on military-style assault weapons, like the Bushmaster AR-15 used in the Newtown, Conn., massacre. Under the law, semi-automatic pistols and rifles that can accept a detachable ammunition magazine and that have at least one military-style feature are banned. But the gun industry manufactured an assault rifle they claim is “SAFE Act compliant,” by removing the pistol grip. This modified AR-15 has the semi-automatic capability and uses the same .223 cartridge as its military cousin.

The AR-15 is not a traditional hunting rifle. The Bureau of Alcohol, Tobacco and Firearms (ATF) says that “assault weapons were designed for rapid fire, close quarter shooting at human beings.... You will not find these guns in a duck blind or at the Olympics. They are mass produced mayhem.”

Neither is the AR-15 an appropriate firearm for self-defense in the home, according to the executive director of the Fraternal Order of Police, who explained that an AR-15 “fires a military round” and that in a conventional home with drywall he wouldn’t be surprised if one round “went through six of them.”

Rather than promulgate Christianity’s message of peace, love and tolerance, the pastor would rather self-promote with the aid of a weapon of war.

In fact, retired Gen. Stanley McChrystal backed banning assault weapons on March 4, saying guns like the M4 and M16 belong in the hands of soldiers, not on the streets.

“I spent a career carrying typically either a M16 and later, a M4 carbine,” McChrystal said on MSNBC’s “Morning Joe.” “And a M4 carbine fires a .223 caliber round, which is 5.56 millimeters, at about 3,000 feet per second. When it hits a human body, the effects are devastating. It’s designed to do that. That’s what our soldiers ought to carry.”

He added, “I personally don’t think there’s any need for that kind of weaponry on the streets and particularly around the schools in America. I believe that we’ve got to take a serious look — I understand everybody’s desire to have whatever they want — we have to protect our children and our police and we have to protect our population. And I think we have to take a very mature look at that.”

Raymond Harris

Glenville

 
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comments

March 15, 2014
7:11 a.m.
wmarincic says...

Raymond Harris a 30-06 has way more power than an AR-15 but is not banned, it can bring down a 1500 pound bear where an AR-15 will not. A .22 caliber rifle has even less power but if you put a pistol grip on it or a detachable magazine it too is considered an assault weapon. When are you looney tunes going to realize that guns don't kill people, crazy people and criminals that don't follow laws kill people. This is a gun grab, plain and simple. I bet you voted for Obama twice too, that in itself would make your comments irrelevant.

March 15, 2014
8:13 a.m.
mezz3131 says...

Well GEE! Mr. Harris. What did you think the military would say? They have all the weaponry they want so it is no issue to them. Besides, if the people finally have had enough and decide to rise up against unfair taxation and other government practices, (kinda like what happened when we formed this nation in the first place) who do you think is gonna have to face those weapons. Why do you REALLY think they want to ban firearms? to keep society safe? If that were the case, they would ban alcohol, invade Columbia and destroy all the Coca crops and ban cars too.

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