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Price Chopper recalls 3 kinds of Burst Cookies

June 25, 2013
Updated 4:10 p.m.
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Price Chopper is recalling three kinds of Burst Cookies — brownie, almond and raspberry — because their labels did not state that they contained milk.

Any customers who purchased these cookies with sell-by dates of Sept. 5, 2012, through June 21, 2013, can return them to their local Price Chopper store for a full refund, according to a news release issued this afternoon.

Jacqueline’s Wholesale Bakery in Salem, Mass., produces the cookies, which come frozen and are baked in all of Price Chopper’s in-store bakeries. The cookies are not harmful to individuals not allergic to milk products.

One of Price Chopper’s corporate quality assurance agents discovered the presence of milk in the product recently and traced it back to inaccurate ingredient label information submitted by Jacqueline’s to Price Chopper in September 2012. For this reason, Price Chopper’s voluntary recall asks that customers check the cookies’ sell-by dates.

Price Chopper also initiated its SoundBite recall notification procedure, which uses purchase data and consumer phone numbers on file through the company’s AdvantEdge card to directly alert the households that may have purchased Burst Cookies.

Customers with questions can speak to a Price Chopper customer service agent by calling the chain’s in-house customer communications center at 1-800-666-7667, ext. 3, between 8:30 a.m. and 7 p.m. weekdays or 10 a.m. and 4 p.m. Saturdays and Sundays.

 
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