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No more mail at your door? Delivery changes eyed

Thursday, July 25, 2013
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WASHINGTON — Door-to-door mail delivery is about as American as apple pie. With the Postal Service facing billions of dollars in annual losses, that tradition could be virtually phased out by 2022 under a proposal in Congress.

The House Oversight and Government Reform Committee on Wednesday approved a plan to move to cluster box and curbside delivery, which includes mailboxes at the end of driveways.

The proposal is part of broader legislation by Rep. Darrell Issa, R-Calif., chairman of the oversight and government reform panel, designed to cut costs at the cash-strapped agency by up to $4.5 billion a year. The Postal Service had a $16 billion loss last year.

The bill was approved on a party-line vote, with 22 Republicans supporting it and 17 Democrats opposing it.

Postal Service spokesman David Partenheimer said the agency would evaluate Issa's bill based on whether it would enable the agency to make $20 billion in savings by 2017.

"The Postal Service looks forward to working with Chairman Issa and the committee to improve the bill as it makes its way through the legislative process," Partenheimer said.

The agency has been moving toward curbside and cluster box delivery in new residential developments since the 1970s. The Postal Service in April began deciding whether to provide such delivery for people moving into newly built homes rather than letting the developers decide.

"A balanced approach to saving the Postal Service means allowing USPS to adapt to America's changing use of mail," Issa said. "Done right, these reforms can improve the customer experience through a more efficient Postal Service."

About 1 in 3 mail customers has door-to-door delivery, Issa said. The shift would include safe and secure cluster box delivery areas, he said, especially for elderly customers who receive Social Security checks and prescriptions through the mail.

About 30 million residential addresses receive delivery to boxes at the door or a mail slot. Another 87 million residential addresses receive curbside or cluster box delivery.

The cost differences are clear. Curbside delivery costs average $224 per year for each address, while cluster box delivery averages $160. Door-to-door delivery costs the agency about $350 per year, on average.

Sue Brennan, a Postal Service spokeswoman, said, "While converting delivery away from the door to curb or centralized delivery would allow the Postal Service to deliver mail to more addresses in less time, doing so is not included in our five-year plan."

Brennan said the agency's five-year plan does call for shifting 20 percent of business address deliveries from door-to-door to curbside and cluster box delivery through 2016.

Rep. Steve Lynch, D-Mass., said the plan to move some 30 million residential addresses from to-the-door to curbside and cluster box service would be virtually impossible in dense urban areas such as his hometown of South Boston crowded with triple-deckers — three apartments stacked on top of each other.

"You'd have to knock houses down in my neighborhood to build cluster boxes," Lynch said. "This will not work."

It might work in places like Manhattan with big apartment buildings, he said.

"Look, there's no availability for cluster boxes in many communities around the country," Lynch said.

Issa's plan allows for people with physical hardships to get waivers allowing them to keep door delivery. There's also a provision giving people the option to keep door delivery by paying a special fee to cover the additional cost.

Issa's bill also allows the Postal Service to take into account factors such as poverty rates and population density in deciding which areas would be allowed to keep door delivery.

The financially beleaguered Postal Service, an independent agency, gets no tax dollars for its day-to-day operations, but is subject to congressional control.

The Postal Service is pursuing a major restructuring throughout its retail, delivery and mail processing operations. Since 2006, it has reduced annual costs by about $15 billion, cut its workforce by 193,000 or 28 percent, and consolidated more than 200 mail-processing locations.

The service's losses are largely due to a decline in mail volume and a congressional requirement that it make advance payments to cover expected health care costs for future retirees. About $11.1 billion of last year's losses were due to payments for future retiree health costs.

The volume of mail handled by the Postal Service has decreased steadily as the popularity of email, Facebook and other electronic services has grown. Total mail volume handled by the agency fell to 160 billion pieces last year from its all-time high, 213.1 billion in 2006. Revenue fell to $65.2 billion last budget year, from a high of $74.9 billion in 2008.

The Postal Service is considering several options to fix its finances, including negotiations with unions to reduce labor costs and another possible increase in prices.

The service earlier this year backpedaled on its plan to end Saturday mail delivery after running into opposition in Congress. It has tried repeatedly and unsuccessfully over the past several years to persuade Congress to approve ending Saturday mail delivery and to free the service from the advance health payments. Issa's bill would end Saturday mail delivery, but keep six-day package delivery.

The Senate last year passed a bill that would have stopped the Postal Service from eliminating Saturday service for at least two years and required it to try two years of aggressive cost cutting instead. The House didn't pass a bill.

 

comments

July 25, 2013
10:47 a.m.
irene58 says...

The last time I went into our post office - one that serves around 12,000, the TWO ladies working the windows spent at least 10 minutes TALKING with a fellow employee (who was apparently off that day) about what she was doing and when she was scheduled to work again. All the while there were 4 people waiting in line.

This "idea" won't work, simply because then those inside will actually have to work.

July 25, 2013
5:13 p.m.
Fritzdawg says...

I ship packages quite often, and go directly to the main office on Karner Road so as to avoid the extra time for a satellite office to send it there.
I've had nothing but prompt, friendly, and helpful service there, and in many cases, my packages are delivered faster than FedEx, DHL, and most certainly UPS.

When I ship within 500 miles, a delivery time of less than 36 hours is not uncommon.
More than a few times, I've had packages going to Mass.,VT, and NYC arrive in less than 24 hours, using REGULAR mail, and not the more expensive alternatives.

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