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Frequently Asked Questions

What you need to know about our new online Web site

Sunday, July 26, 2009
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FAQs for Daily Gazette

Q: Why is The Gazette charging people to read stories on its Web site?

A: Charging our print customers for the news and offering it free on our Web site has always seemed unfair to us. It also hasn’t made good business sense. The Gazette, like most other newspapers, had hoped that Web advertising would generate a significant amount of new revenue. It has not.

Q: What’s the difference between your new online Web site and the previous Web site?

A: The new Web site will offer two levels of access: unlimited access for paid subscribers and limited access for visitors who aren’t subscribers.

The new site, which debuts Aug. 3, will have a new look and more content. It will include many more of the local stories our reporters produce every day as well as more local videos and photos. We’re also adding our columnists, including Carl Strock’s The View From Here, to the site.

Q: If I’m already a registered user at dailygazette.com, will I still be able to comment on stories?

A: The new Web site will allow comments only from paid subscribers.

If you’re currently a paid subscriber to our online edition (www.dailygazette.net), your ability to comment on stories won’t change.

If you pay for a print subscription, you’ll be able to post comments but you will first need to re-register with us using your subscription account information.

If you are not a paid subscriber but are a registered user of our dailygazette.com Web site, your ability to post comments will end Aug. 3.

Q: If I subscribe to the print edition of The Gazette, what steps do I need to take to register as an online user?

A: Print subscribers will be able to complete the needed registration by filling out an online form. Beginning Aug. 3, you’ll find that form by clicking on “Online access for current print subscribers” at the top of the www.dailygazette.com.

You’ll need your subscriber account number, which is on your Gazette home delivery subscription bill. You can also obtain the number by calling our Circulation Department at 395-3060.

Q: How much does it cost to subscribe?

A: If you subscribe to the print edition of The Gazette, your current cost will remain the same: $4 a week, which includes $3.99 for your print subscription plus a penny for unlimited online access.

If you want to subscribe to the online edition only, your cost will be $2.95 a week.

If you’re a current subscriber to our paid Web site at dailygazette.net, your price will remain $2.95 a week.

Q: Can I pay for my subscription online using a credit card?

A: Only if you sign up for auto-renew. Otherwise, you can call in your payment to 395-3060.

Q: If I have a news tip, how do I reach the newsroom?

A: Everyone will still be able to reach us by phone or e-mail. Our email address for news tips is news@dailygazette.net.

Q: What will non-subscribers be able to access on the new Web site?

A: All visitors to dailygazette.com, both subscribers and non-subscribers, will still be able to get essential information about breaking news, read our blogs, vote in our polls, check out our calendars and read stories from the Associated Press.

Q: Will school closings still be available?

A: Yes. Lots of basic service information will remain available to anyone visiting our Web site. Free access will remain for school closings, stock listings, television schedules, weather forecasts, our church directory, local gas prices and classified ads.

Q: Will I be able to read obituaries online?

A: No. Obituaries are among the articles that will be available only to subscribers.

Q: Can I copy stories I read online and share them with friends or colleagues?

A: The stories that we print in our newspaper and post online are protected by federal copyright law, which limits reproduction.

Q: Can I link to stories at dailygazette.com?

A: Yes, but readers who reach our stories via links will still need to be subscribers to read the full story.

Q: What should I do if I have trouble logging on?

A: If you have trouble with our new Web site, e-mail us at help@dailygazette.net.

Q: Where can I find older stories?

A: Stories posted online since December 2007 can be found by using the search function in the upper right-hand corner of our home page. Our Web-based archives, however, are limited to stories posted online since December 2007. A far more complete archive of our newspaper articles dating back to 1997 is available via Newsbank, the archiving service we contract with. The “Archives” button on our home page (under the services directory) links you to the Newsbank service.

Q: What if I just want to read one article?

A: A single story may be purchased through Newsbank for $2.

If you’re in this area and looking for an article from the current day’s newspaper, a print edition (available for 75 cents weekdays and $2 on Sundays) may be your cheapest option.

 
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